Our Policy
Our utmost goal is always customer satisfaction. If something isn’t up to snuff, please contact us by email: (support@blix-camera.com) and we will do our utmost to resolve your issue, be that a refund, replacement, or some other solution. If your item is damaged or defective, we’ll pay the return shipping.
Non-returnable items:
- Gift cards
- Downloadable digital products
Sale items
Items bought on sale will be refunded at the sale price, not at full price!
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@blix-camera.com. We’ll send you instructions on where to mail to.
Need help?
Contact us at support@blix-camera.com for questions related to refunds and returns.